When you shop with Silvertribe, every order is carefully and gently hand packed to ensure that your item(s) gets to you in perfect condition.  Our shipping days are every day except for weekends. Silvertribe takes prides in having an excellent shipping staff which will usually get your item(s) out within two shipping days of receiving your payment! We ship using the US Postal Office and UPS. All items must be insured!  Your shipping cost includes shipping & handling plus insurance!   If for any reason your item(s) is (are) not received within seven business days, PLEASE CONTACT US!

SHIPPING CLAIMS:

We hardly ever have any claims, but if an item is lost in the mailing process, customer will collect money from us after we collect money from the mailing service! We will be as helpful as possible during the process.

RETURN POLICY:

We have a 100% SATISFACTION GUARANTEE!

We think you will love our merchandise and understand that it is sometimes difficult to buy an item without actually being able to feel it, for that reason and as a part of our 100% satisfaction or money back guarantee. Silvertribe will allow you to purchase an item and be able to return it within 3 days of when you receive it!  If you don't like it when you get it, simply mail it back to us and you will be refunded for the full purchase amount not including shipping fees!